Privacy Policy
Effective Date: July 14, 2024
At EM Landscaping, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or contact us for our landscaping services.
1. Information We Collect
We may collect the following information when you contact us or request our services:
- Full Name
- Email Address
- Phone Number
- Property Address (if needed for service estimates)
- Service Requests and Project Details
- Any information you voluntarily submit through our contact forms, phone calls, or email
We may also automatically collect certain technical information, including:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Website Usage Data
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide service estimates
- Schedule appointments
- Deliver landscaping services
- Communicate regarding your project
- Improve our website and customer experience
- Send service-related communications
- Comply with legal obligations
3. Google Ads and Analytics
Our website may use:
- Google Ads
- Google Analytics
- Google Tag Manager
- Google Conversion Tracking
- Google Remarketing
These services help us understand website traffic and measure advertising performance.
Google may use cookies to display relevant advertisements based on previous visits to our website.
You can manage Google’s advertising settings by visiting:
4. Cookies
Our website uses cookies to:
- Improve website functionality
- Analyze website traffic
- Measure advertising performance
- Enhance user experience
You can disable cookies through your browser settings at any time.
5. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your information, including:
- Secure website hosting
- SSL encryption where applicable
- Restricted access to customer information
- Secure storage of customer records
- Regular monitoring of website security
While no online system is completely secure, we take appropriate steps to safeguard your information.
6. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only with trusted service providers who help us operate our business, such as:
- Website hosting providers
- Email service providers
- Customer communication tools
- Advertising platforms such as Google Ads
These providers are required to protect your information.
We may also disclose information when required by law.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
8. Data Retention
We retain customer information only as long as necessary to:
- Provide requested services
- Maintain business records
- Meet legal and tax obligations
- Resolve disputes
9. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to certain processing
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
10. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13 years of age.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
EM Landscaping
Phone: (984) 354-0462
Email: emlandscapingnc@gmail.com
Website: https://emlandscapingn.com/
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.